Skip to content
Phoenix Insurance

We value your feedback

Tell us how we did. It takes about three minutes, and only your name is required.

About you

Gender (optional)

Your policies

Which policies do you have with us? (optional)
How long have you been our customer? (optional)

Your experience with us

Rate each from 1 (very poor) to 5 (excellent).

Ease of buying your insurance policy (optional)
Professionalism and courtesy of our staff (optional)
Clarity of the information about your policy (optional)
Speed of service (optional)

The member of staff who looks after your policy, if you know their name.

Have you ever made a claim with us? (optional)
How long it took to settle your claim (optional)
The claims process (optional)
Our communication during the claim (optional)

Overall

Overall, how satisfied are you with Phoenix Insurance? (optional)
Would you recommend us to others? (optional)

Do you have a complaint? Make a complaint and we will follow it up.